Privacy Policy

Data controller

This website is run by pulsecra, 14 Quay Works, Commercial Road, Gloucester GL1 2EH, United Kingdom, which decides how the data described on this page is used. Questions about it can be sent to hello@pulsecra.org or asked by telephone on 01452 580 417; they concern every page under pulsecra.org and the messages that reach us through it.

Purposes and legal grounds

We use data to keep this website online and safe, to reply to the messages we receive, to prepare and carry out agreements with clients and to keep the records our business requires.

Each use of data has a ground of its own: your consent, a contract or the talks that lead to it, an obligation we have to meet, or our legitimate interest in running this site securely. You are free not to give us details, but without them an answer may not be possible.

Data processed on this website

Visiting the website creates server log entries: IP address, time of access, requested file, transferred data volume, browser and operating system. We use these entries only to operate the site safely, to keep it available and to investigate technical errors.

Writing to us by email or through the form means that your contact details and the content of your message reach us. We use them to understand your request and to answer it, and we ask only for what a reply requires.

Retention

Information is kept no longer than its purpose calls for. Once that purpose has been met and no duty to keep it remains, we erase it or remove everything that would link it to you.

Server logs are held by our hosting provider for a short period and are then removed automatically. Correspondence stays with us while the matter is open and for a reasonable time afterwards, in case you come back to the same question.

Cookies and similar technologies

We limit cookies and comparable techniques to what the website needs in order to work. No advertising networks, cross-site tracking or profiling tools are used, and a choice you make in a cookie notice is stored only in your own browser.

You can see which entries this website has stored, delete them and refuse new ones at any time in the settings of your browser. Blocking storage that the pages need may mean that parts of the site no longer work.

Service providers and transfers abroad

Personal data is not sold. Only the providers that host this website and run our email see it, and they act on our instructions under a written agreement; public bodies receive it only where we are obliged to disclose it.

Some of these providers may process or store data outside our own country. Where that happens, we make sure that the transfer rests on the safeguards that data protection law provides for such cases.

Rights of data subjects

You can ask us at any time which data we store about you, request its correction or deletion, have the processing restricted, object to it or receive a copy in a common electronic format. Consent that you have given may be withdrawn at any time; the withdrawal applies from then on.

You can use your rights by writing to hello@pulsecra.org. Before we answer, we may ask for a detail that confirms your identity, so that data is not disclosed to the wrong person; the answer follows within the period the law provides and costs you nothing.

If you believe that we handle your data unlawfully, you may complain to the Information Commissioner's Office (ICO), in addition to any other remedy.